Terms and Condition
Welcome to Unwind and Relax Massages. By booking a massage service with us, you agree to the following terms and conditions:
1. **Health and Safety**:
- Clients are required to ensure their skin is clean prior to the massage session.
- If the therapist encounters broken or unsightly skin, gloves will be worn to maintain hygiene and safety.
2. **Booking and Cancellation**:
- Appointments must be booked in advance. Please provide at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee.
3. **Payment**:
- Payment is due at the beginning of the session. We accept only Paylinks now ( to be discussed at time of servicing)
4. **Client Responsibility**:
- Clients must inform the therapist of any medical conditions, allergies, or injuries prior to the session.
- The therapist reserves the right to refuse service if it is deemed unsafe or unsuitable for the client’s health.
5. **Liability**:
- Unwind and Relax Massages is not responsible for any injuries or health issues that may arise during or after the massage session.
6. **Privacy**:
- All personal information collected during the booking process will be kept confidential and used solely for business purposes.
7. Even though this is a mobile business we operate professionally. Please conduct yourself as such and keep your hands to yourself.
By booking a session with Unwind and Relax Massages, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Refund Policy
- **Cancellations**: Cancellations made at least 24 hours before the scheduled appointment will receive a full refund. Cancellations made less than 24 hours before the appointment may incur a cancellation fee.
- **No-Shows**: Clients who fail to show up for their appointment without prior notice will not be eligible for a refund.
- **Service Issues**: If you are dissatisfied with the service provided, please inform us immediately. We will make every effort to address your concerns. Refunds for service issues will be considered on a case-by-case basis and are at the discretion of Unwind and Relax Massages.
By booking an appointment with us, you agree to adhere to this Refund Policy.
Unwind and Relax Massages
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